IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Generative AI, AI Workflows, Generative Model Architectures, Development Environment, Image Analysis, Model Evaluation, Performance Tuning, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Healthcare Project Management, Data Visualization, Concision, Analytical Skills
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Loss Prevention, AI Security, Responsible AI, Information Privacy, Data Ethics, Security Controls, Personally Identifiable Information, Data Security, Threat Management, Security Awareness, Security Management, General Data Protection Regulation (GDPR), Authorization (Computing), Incident Response, Cyber Security Policies, Role-Based Access Control (RBAC), Cyber Governance, Governance, Risk Management Framework, Generative AI
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Retrieval-Augmented Generation, Prompt Patterns, Agentic systems, Performance Testing, AI Workflows, Prompt Engineering, Data-Driven Decision-Making, Generative AI, Data Validation, Model Evaluation, Verification And Validation, A/B Testing, MLOps (Machine Learning Operations), Embeddings
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Systems Analysis, Resource Utilization, Scalability
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, Scientific Methods, Mathematics Education, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Communications, Dashboard, Data Import/Export, Model Evaluation, Prompt Engineering, Data-Driven Decision-Making, Ad Hoc Reporting, Performance Reporting, Report Writing, Responsible AI, Business Reporting, Generative AI, Extract, Transform, Load, Project Documentation, Data Transformation, Data Presentation, Technical Communication, Data Storytelling, AI Enablement, Risk Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Vector Databases, Query Languages, Embeddings, Database Management, Docker (Software), Data Management, Data Mapping, Configuration Management, Restful API, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Storyboarding, Content Creation, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Performance Metric, Performance Analysis, Business Metrics, Marketing Analytics, Performance Management, Data-Driven Decision-Making, Benchmarking, Root Cause Analysis, Goal Setting, Gap Analysis, Statistical Hypothesis Testing, Corrective and Preventive Action (CAPA), Trend Analysis
Beginner · Course · 1 - 4 Weeks