Automation courses can help you learn process optimization, workflow design, and robotic process automation (RPA). You can build skills in scripting, system integration, and data analysis to streamline operations. Many courses introduce tools like UiPath, Automation Anywhere, and Zapier, that support implementing automation solutions and enhancing productivity across various industries.

Vanderbilt University
Skills you'll gain: Prompt Engineering, Data Presentation, ChatGPT, Document Management, Artificial Intelligence, AI Enablement, Problem Solving, Data Analysis, Information Management, Creativity, Data Processing, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Test Driven Development (TDD), Software Testing, Behavior-Driven Development, Code Coverage, Test Tools, Test Automation, Unit Testing, Test Data, Integration Testing, Test Case, Verification And Validation, Mockups
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Internet Of Things, Case Studies, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Business Transformation, Business Technologies, Technology Strategies, Cloud Computing, Technology Roadmaps, Emerging Technologies, Automation, Strategic Partnership, Operational Efficiency, Business Modeling, Cost Benefit Analysis, Risk Analysis, Real Time Data, Organizational Change, Data-Driven Decision-Making
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Sales Enablement, Sales Pipelines, Data Management, Sales Development, Stakeholder Engagement, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Data Security, Security Management, Customer Engagement, User Accounts, Customer Success Management, Marketing Management, Cloud-Based Integration, Customer Communications Management, Account Management, Automation, Business Reporting
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, AI Personalization, Performance marketing, Marketing Analytics, Generative AI, AI Enablement, Customer Analysis, Google Ads, Responsible AI, Data Presentation, Target Audience, AI Product Strategy, Customer experience strategy (CX), Keyword Research, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Email Marketing, Predictive Analytics
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Starweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Target Audience, Marketing Automation, Marketing Strategies, Case Studies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scaled Agile Framework, Agile Software Development, Agile Methodology, Behavior-Driven Development, Test Driven Development (TDD), Agile Project Management, Sprint Planning, Test Automation, Virtualization, Continuous Integration, Solution Architecture, Computer Hardware
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Pandas (Python Package), MLOps (Machine Learning Operations), NumPy, Model Deployment, Data Manipulation, Software Testing, Data Import/Export, Test Automation, Python Programming, Debugging, Data Structures, Machine Learning, Object Oriented Programming (OOP), Scripting, Numerical Analysis, Application Programming Interface (API), Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Web Services, Application Programming Interface (API), JSON, Restful API, Python Programming, Image Analysis, Data Import/Export, Scripting, Integration Testing, Automation
Beginner · Course · 1 - 3 Months