IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Business Intelligence, Power BI, Financial Reporting, Business Reporting, Data Presentation, Data Visualization Software, Dashboard, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Data Import/Export, Data Sharing, Data Validation
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Blockchain, Digital Assets, Cryptography, FinTech, Risk Analysis, Market Liquidity, Investments, Asset Management, Return On Investment, Risk Management, Portfolio Management
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Advocacy, Brand Loyalty, Competitive Analysis, Loyalty Programs, Customer Engagement, Advocacy, Brand Awareness, Thought Leadership, Shared Media, Promotional Strategies, Customer experience strategy (CX), Company, Product, and Service Knowledge
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Generative Model Architectures, Data Ethics, Large Language Modeling, Artificial Intelligence, Machine Learning, Artificial Neural Networks, Computer Science, Deep Learning, Machine Learning Algorithms
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Hardening, Incident Response, Single Sign-On (SSO), Threat Management, Security Management, Security Controls, Continuous Monitoring, User Provisioning, Threat Detection, Security Information and Event Management (SIEM), Identity and Access Management, Enterprise Application Management, IT Automation
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Change Management, Interpersonal Communications, Team Management, Empathy, Leadership Studies, Self-Awareness, Conflict Management, Emotional Intelligence, Leadership, Communication, Expectation Management, Constructive Feedback, Personal Development, Cultural Sensitivity, Active Listening, Adaptability, Decision Making, Psychology
Beginner · Course · 3 - 6 Months

Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Database Design, Transaction Processing, SQL, Databases, Relational Databases, Database Development, Database Application, User Interface (UI), System Configuration, UI Components, System Implementation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Stakeholder Management, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Requirements Elicitation, Risk Management, Microsoft Power Platform, Business Process Improvement, Problem Management
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Git (Version Control System), JUnit, Android Studio, Android Development, Unit Testing, Maintainability, Software Design Patterns, Test Automation, File I/O, Object Oriented Programming (OOP), Integration Testing, Test Driven Development (TDD), Mobile Development, Software Testing, Testability, Software Engineering, Java Programming, Java, Application Security, Development Testing
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Low Voltage, High Voltage, Sustainable Technologies
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Deployment, Data Storage Technologies, IT Automation, Automation, Database Management Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Budget Management, Google Analytics, Marketing Analytics, Marketing Strategies, Marketing Channel, Data Validation, Web Analytics, Real Time Data, Performance Analysis, Strategic Decision-Making, Event Monitoring, Data Capture, System Configuration
Beginner · Course · 1 - 4 Weeks