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There are 2 modules in this course
Boost Team Collaboration is an intermediate-to-advanced course for IT managers and team leads who want to improve collaboration in shared digital workspaces. As teams increasingly rely on tools like Confluence for planning, documentation, and decision-making, effective collaboration must be intentionally enabled, observed, and improved.
Across two focused lessons, learners explore how to facilitate real-time collaboration through shared editing. They practice setting up team-editable pages, observing live contributions, and using activity data to understand participation patterns and shared ownership. The course then shifts to evaluation and improvement, guiding learners to design feedback surveys, analyze results, and facilitate short retrospectives that surface collaboration challenges and drive continuous improvement.
Through Coach-guided reflection, practical videos, readings, hands-on activities, and quizzes, learners build actionable skills to assess collaboration effectiveness and guide teams toward stronger, more inclusive collaboration practices.
In this module, you will learn to enable and facilitate real-time collaboration by setting up shared editing on team pages. You will observe how teams contribute simultaneously, interpret activity logs to understand participation patterns, and reflect on how facilitation choices influence collaboration quality. By the end of the module, you will be able to actively support collaborative work and assess collective contribution behavior.
What's included
2 videos1 reading1 assignment
Show info about module content
2 videos•Total 7 minutes
Collaboration in Shared Workspaces•3 minutes
How Shared Editing Changes Team Dynamics•4 minutes
1 reading•Total 5 minutes
Your Confluence Is a Filing Cabinet (and That's Your Fault)•5 minutes
1 assignment•Total 15 minutes
Hands-On Learning: Enable Team Editing and Observe Collaboration in Action•15 minutes
Measure and Improve Team Collaboration Through Feedback
Module 2•1 hour to complete
Module details
In this module, you will evaluate team collaboration using structured feedback mechanisms. You will design and deploy short surveys or polls, analyze responses, and facilitate a retrospective discussion to identify collaboration improvements. By the end of the module, you will be able to assess collaborative effectiveness and guide teams toward better working practices.
What's included
2 videos1 reading2 assignments
Show info about module content
2 videos•Total 10 minutes
From Feedback to Action: Running a Collaboration Retro•6 minutes
Bringing It All Together: Facilitating and Improving Collaboration•3 minutes
1 reading•Total 10 minutes
Your Collaboration Survey Won't Fix Collaboration•10 minutes
2 assignments•Total 35 minutes
Hands-On Learning: Run a Collaboration Survey and Facilitate a Retro•15 minutes
Graded Assessment: Team Collaboration Facilitation & Feedback Task•20 minutes
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.