When you enroll in this course, you'll also be enrolled in this Specialization.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate
There are 3 modules in this course
Influence is a critical leadership skill - especially when you don’t have formal authority. In this course, learners develop practical strategies to coach, motivate, and influence peers, stakeholders, and cross-functional teams to achieve shared goals. Through real-world frameworks and applied scenarios, learners explore how to build a coaching culture, foster psychological safety, and communicate with clarity and credibility. The course introduces structured coaching processes, including goal setting, feedback, and performance conversations, alongside proven influence tactics grounded in power, persuasion, and social dynamics. Learners will practice using tools such as coaching frameworks, reflection journals, and influence mapping to guide conversations and decision-making. By the end of the course, learners will be able to lead through influence, navigate complex workplace relationships, and drive alignment without relying on positional authority. This course is ideal for professionals seeking to strengthen leadership, coaching, and stakeholder management skills in modern organizations.
In this module you will learn to coach your direct reports and peers to ensure clarity in work expectations, support internal motivation, and correct performance shortfalls. You will also learn how to influence others – even those over whom you have no authority – to support your shared goals.
What's included
8 videos2 readings1 discussion prompt1 plugin
Show info about module content
8 videos•Total 47 minutes
The Coaching Approach to Managerial Communications: What Is Coaching?•8 minutes
Characteristics of Coaching Conversations•10 minutes
Characteristics & Outcomes of Coaching•4 minutes
Coaching & Influencing•2 minutes
Building Psychological Safety: Confidence•5 minutes
Building Psychological Safety: Satisfaction & Trust•6 minutes
Building Psychological Safety: Clarity, Influence, Appreciation•5 minutes
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.