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Back to Negotiation skills: Negotiate and resolve conflict

Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
804 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

AL

Jan 2, 2025

When there is a large power and information difference, the stronger side might be unwilling to negotiate. How do you bring all concerned parties to the negotiating table?

HS

Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

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126 - 150 of 223 Reviews for Negotiation skills: Negotiate and resolve conflict

By Đào A Đ

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Oct 4, 2021

good course

By Haider A K

•

Sep 7, 2024

Excellent.

By khalaf A A h

•

Jun 3, 2023

دورة مميزة

By Sahar

•

Aug 15, 2022

رائعه جدا

By ann s

•

Nov 5, 2020

thank you!

By SATHYANARAYANAN R

•

Sep 20, 2020

BENEFITTED

By Nancy M G

•

Aug 17, 2025

Excelente

By Luis F P G

•

May 20, 2025

excelente

By Andrés A R H

•

Mar 8, 2025

Excelente

By Yusberly A A P

•

Dec 2, 2024

Excelente

By MOHAMMED J A

•

Feb 2, 2023

Excellent

By ALI M S A

•

Jan 9, 2023

Thank you

By REEM M A

•

Aug 21, 2022

Thank you

By Agustin G

•

Mar 30, 2022

Excelente

By Dr A S

•

Nov 23, 2021

Excellent

By ELMER M P

•

Sep 19, 2021

thank you

By kostas z

•

Sep 21, 2020

Very Good

By Deleted A

•

Jun 25, 2020

Very good

By Kamal M

•

May 3, 2020

Great one

By Lakshmanan K

•

May 19, 2025

Good one

By Jane

•

Aug 15, 2022

Awesome!

By Y A M A

•

Jul 28, 2022

thank's

By ANOOP S J

•

Oct 3, 2020

EXCELENT

By TUSHAR G

•

Jul 17, 2020

helpfull

By Amit K

•

Oct 29, 2025

Amazing