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Optimize Virtual Selling with Technology

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Optimize Virtual Selling with Technology

This course is part of Virtual Selling Specialization

Instructor: LearnQuest Network

Included with

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3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

4 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

4 hours to complete

Flexible schedule

Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Virtual Selling Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

Unleash the power of digital tools and automation to drive a strategic, efficient virtual sales pipeline. This course guides you in leveraging sales intelligence, social commerce, and data-driven prospecting tailored to India, the US, and multilingual contexts. Master advanced questioning, virtual discovery, and online demo delivery that directly address new buyer expectations. Each lesson offers hands-on tactics to streamline processes, maximize engagement, and measure virtual sales outcomes for real business growth.

Module details

Digital prospecting is more than finding names—it's about connecting with the right leads at the right time, on the channels where they actually engage. In this module, you’ll master data-driven prospecting and social selling tactics built for modern, mobile-first markets. Learn to identify opportunities quickly, personalize outreach with precision, and build relationships across platforms like WhatsApp, LinkedIn, Instagram, and region-specific social commerce hubs. Whether you’re selling in India, the Americas, or beyond, you’ll gain actionable skills for filling your pipeline and accelerating sales in a fast-changing digital environment.

What's included

9 videos2 readings2 assignments

9 videosTotal 13 minutes

Mastering the Modern Virtual Sales Process: From Prospecting to Persuasive Demos2 minutes
Digital Prospecting and Social Selling1 minute
Leverage Sales Intelligence Platforms2 minutes
Social Listening for Timely Outreach1 minute
Multi-Channel Messaging Sequences1 minute
Social Commerce Engagement1 minute
Localize for Regional Buyers1 minute
Navigate Influencer- and Community-Driven Referral Channels1 minute
From Prospecting to Closing: What Comes Next in Virtual Selling2 minutes

2 readingsTotal 20 minutes

Action Story: When Your Pipeline Looks Full—but Nothing Is Converting10 minutes
Action Story: When One Global Campaign Falls Flat Everywhere10 minutes

2 assignmentsTotal 36 minutes

Untitled26 minutes
Data-Driven Prospecting Strategies10 minutes

Effective discovery is the backbone of every successful virtual sale. In this module, you’ll master techniques for uncovering true client needs—even from a distance—and delivering value through personalized, data-driven solutions. You’ll learn how to run more immersive discovery sessions on video calls, adapt to diverse buyer cultures, document with transparency, and keep every stakeholder informed. Step by step, you’ll develop the skills to build trust quickly, uncover what really matters, and translate insight into winning proposals when selling in any remote or hybrid environment.

What's included

7 videos2 readings2 assignments

7 videosTotal 10 minutes

Virtual Discovery and Needs Analysis 1 minute
Immersive Discovery Sessions2 minutes
Effective Discovery in Digital Settings1 minute
Cross-Cultural Communication1 minute
Live Call Note-Taking with CRM Integration1 minute
Data Privacy in Discovery1 minute
Collaborative Digital Workspaces2 minutes

2 readingsTotal 20 minutes

Action Story: When a Discovery Call Is Slipping Away on Video10 minutes
Action Story: When Discovery Notes Become a Liability Instead of an Asset10 minutes

2 assignmentsTotal 36 minutes

Discovery and Needs Analysis in Virtual Environments26 minutes
Consultative Questioning Techniques for Video Calls10 minutes

Successful virtual selling doesn’t just depend on having great solutions—it’s about how powerfully you present them. In this module, you’ll master high-impact storytelling and technology skills to lead compelling virtual demos that impress, persuade, and move deals forward. Learn to use visuals, hands-on simulations, and data-driven tools to highlight real value, overcome skepticism, and answer challenging questions on the spot. From crafting demo stories tailored to every buyer, to quantifying ROI in dynamic ways, you’ll gain the ability to leave a memorable impression and win more business in digital-first environments.