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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,082 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

AC

Jun 11, 2020

Loved it! Learned a lot and the professor provided clear and informative videos. Definitely suggest for anyone interested in gaining a better understanding of effective communication.

TR

Feb 24, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

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351 - 375 of 532 Reviews for Improving Communication Skills

By Joca T H

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Aug 3, 2021

very profitable

By Wade Z

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Feb 2, 2021

Awesome course!

By Natthanan M

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Apr 6, 2020

Excellent class

By Venkatesh P

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Apr 25, 2017

Amazing course!

By Mosleh U M N

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Nov 4, 2025

Very effective

By Sajila S

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May 15, 2024

very effective

By Raymond W L

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Mar 5, 2022

A good course!

By Siddharth V

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Jun 20, 2021

Amazing course

By Hasaan A

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Oct 11, 2017

Great Learning

By Kai-Hung C

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Jul 5, 2017

Inspirational!

By Dasha B

•

Apr 7, 2022

Great Course!

By Khiêm N B

•

Oct 11, 2020

That amazing!

By Marita C

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May 23, 2020

Really good!!

By Nagamani P

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May 3, 2020

Very helpful.

By Joe W

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Jan 21, 2019

great course!

By Siyuan P

•

Jun 26, 2018

Great course!

By Ahmed M

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Oct 1, 2025

Great course

By Asifa C

•

Sep 19, 2025

Great Course

By Aļona M

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Aug 6, 2025

Interesting!

By Denis A E

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May 6, 2025

good helpful

By Neha B

•

Jun 3, 2022

Nice course.

By Sherry E

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Oct 13, 2020

Great course

By Charmaine R

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Apr 16, 2020

great module

By Mellisa

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Apr 8, 2020

keep it up!!

By RACHEL H

•

May 20, 2019

great course