IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Analysis, Stakeholder Engagement, Leadership Studies, Strategic Communication, Communication Strategies, Expectation Management, Business Leadership, Project Management, Relationship Management, Customer Relationship Building, Change Management, Communication, Data Visualization, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Personal Integrity, Business Ethics, Ethical Standards And Conduct, Trustworthiness, Cultural Diversity, Workplace inclusivity, Decision Making, Professionalism, Strong Work Ethic, Honesty, Courage, Leadership Studies, Empathy, Cultural Sensitivity, Accountability, Advocacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), Test Automation, Behavior-Driven Development, Gherkin (Scripting Language), Test Script Development, Unit Testing, Software Testing, Jenkins, CI/CD, Continuous Integration, Test Tools, Apache Maven, Automation, Regression Testing, Test Case, DevOps, Java, C# (Programming Language), Java Programming, Python Programming
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Version Control, Procurement, Project Documentation, Data Governance, Vendor Contracts
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: People Management, Law, Regulation, and Compliance, Legal Risk, Workplace inclusivity, Business Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Systems Analysis, Resource Utilization, Scalability
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, Figma (Design Software), AI Workflows, Generative AI, Graphic and Visual Design, Design, Generative AI Agents, Visual Design, Artificial Intelligence, Digital Design, Design Thinking, Process Design, Collaborative Software, Human Centered Design, Design Elements And Principles, Layout Design, Interactive Design, Marketing Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon Bedrock, Retrieval-Augmented Generation, Responsible AI, Generative AI, AI Security, Amazon Web Services, AI Enablement, Cloud Engineering, Large Language Modeling, Model Deployment, Prompt Engineering, Data Ethics, AWS Identity and Access Management (IAM), Model Evaluation, Cloud Security, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Workflows, AI Orchestration, Salesforce, Agentic Workflows, Generative AI Agents, AI Enablement, Agentic systems, Responsible AI, Artificial Intelligence, Workflow Management, AI Security, Performance Testing, Data Governance, Enterprise Architecture, Business Logic, Customer Relationship Management (CRM) Software, Model Evaluation, Application Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Design Patterns, Code Review, System Design and Implementation, C and C++
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Real Time Data, Data Lakes, Model Deployment, Google Cloud Platform, Feature Engineering, PySpark, Data Pipelines, Cloud Storage, Data Import/Export, Dataflow, Big Data, Apache Spark, Apache Hadoop, Dashboard, Data Architecture, Data Governance, Apache Kafka, Data Infrastructure, Tensorflow, Data Warehousing
Intermediate · Professional Certificate · 3 - 6 Months