Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Campaign Management, Google Ads, LinkedIn, Facebook, Bidding, Target Audience, Keyword Research, Advertising Campaigns, Social Media Campaigns, Pay Per Click Advertising, Pinterest, Search Engine Marketing, Social Media, Paid media, Online Advertising, Lead Generation, TikTok, Advertising, Social Media Marketing, Digital Advertising

Skills you'll gain: Data Visualization Software, Interactive Data Visualization, Data Storytelling, Seaborn, Tableau Software, Statistical Visualization, Dashboard, Matplotlib, Visualization (Computer Graphics), Heat Maps, Scatter Plots, Histogram

Skills you'll gain: Copywriting, Social Media Marketing, Content Marketing, Driving engagement, Email Marketing, Brand Management, Marketing, Advertising Campaigns, Search Engine Optimization

Skills you'll gain: Responsible AI, Data Ethics, Data Governance, Artificial Intelligence, Dependency Analysis, Information Privacy, Law, Regulation, and Compliance, Personally Identifiable Information, Ethical Standards And Conduct, General Data Protection Regulation (GDPR), Artificial Intelligence and Machine Learning (AI/ML), Data-Driven Decision-Making, Risk Management Framework, Diversity Awareness, Algorithms

Skills you'll gain: Environmental Policy, International Relations, Climate Change Mitigation, Energy and Utilities, Environment, Petroleum Industry, Oil and Gas, Governance, Climate Change Adaptation, Sustainable Development, Policy Analysis, Economics, Security Strategy, Electric Power Systems

Skills you'll gain: ISO/IEC 27001, Auditing, Audit Planning, Security Controls, Security Management, Information Systems Security, Information Assurance, Risk Management, Risk Management Framework, Security Strategy, Security Requirements Analysis, Identity and Access Management, Security Awareness, Information Technology

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Risk Analysis, SAS (Software), Compliance Training, Data Integrity, Human Centered Design, Accountability, Analytics, Diversity and Inclusion, Information Privacy, Data Governance

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Security Requirements Analysis, Personally Identifiable Information, Incident Response, Compliance Management, Data Security, Regulation and Legal Compliance, Encryption, Data Management, Personal Attributes

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Cryptography, Object Oriented Programming (OOP), Encryption, Application Development, Data Structures, Software Development, Automation, Machine Learning Algorithms, Data Processing, Public Key Cryptography Standards (PKCS), Databases, Python Programming, Natural Language Processing, Algorithms, Key Management, SQL, Machine Learning Methods, Software Installation, Programming Principles, Data Validation

Skills you'll gain: Public Key Infrastructure, Cybersecurity, Application Security, Data Security, Cyber Attacks, Information Assurance, Network Security, Risk Management Framework, Security Controls, Key Management, Threat Modeling, Authorization (Computing), Encryption, Data Integrity, Authentications, Vulnerability Assessments