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Improving Your Leadership Communications

Improving Your Leadership Communications

This course is part of Impactful Business Communication Specialization

Instructor: Madecraft

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

4 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Apply emotional intelligence and sensory communication techniques to build trust and create real connection with your team.
Use practical frameworks to make clear requests, facilitate productive meetings, and navigate crucial conversations with confidence.
Develop a consistent communication cadence that drives goal alignment and keeps your team engaged and accountable.

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Impactful Business Communication Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Effective leadership starts with effective communication — and the gap between the two is where most leaders lose their teams. In this course, you'll build a complete leadership communication toolkit grounded in emotional intelligence, sensory engagement, and practical frameworks you can apply immediately.

You'll start by mastering the foundations: the golden rule of communication, emotional intelligence, and choosing the right tool for every situation. From there, you'll learn how to create real connection with your audience by tapping into the visual, emotional, and acoustic dimensions of your message. You'll then develop the presence and curiosity needed to engage your team in meaningful dialogue, align them to organizational goals, and establish a consistent communication cadence. Finally, you'll apply targeted frameworks for making clear requests, dispatching information with trust, directing productive one-on-ones, facilitating group meetings, navigating crucial conversations, and leading with impact in virtual environments. With a blend of frameworks, reflections, dialogues, and role play practice, this course gives you the skills to communicate with confidence, build stronger relationships, and drive real results through every interaction.

Module details

Communicating effectively as a leader goes beyond the words you choose; it shapes how your team trusts you, engages with you, and performs. In this module, you'll build a foundation in core communication principles, emotional intelligence, and the right tools for every situation so you can show up as a more confident and impactful leader.

What's included

5 videos1 assignment1 discussion prompt

Your audience experiences your message through more than just your words; how you look, move, and sound all shape whether your message lands. In this module, you'll tap into the visual, emotional, and acoustic dimensions of communication so you can connect with any audience and inspire them to act.

What's included

4 videos1 assignment2 discussion prompts

The most effective leaders don't just deliver messages; they create real dialogue by staying present, asking the right questions, and keeping their teams aligned. In this module, you'll build the habits and frameworks needed to engage more meaningfully with your team and establish a communication cadence that drives consistent results.

What's included

4 videos1 assignment2 discussion prompts

As a leader, the situations that test your communication most are often the most specific ones: a difficult conversation, a team meeting that needs to stay on track, a request that has to land clearly. In this module, you'll apply practical frameworks for making requests, sharing information, leading one-on-ones and group discussions, and navigating crucial conversations so you can handle any communication challenge with confidence.