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There are 5 modules in this course
Knowing how to influence people effectively, and with confidence, is a skill that can make a huge difference to your career, your day-to-day work life and your personal relationships. Every interaction you have with anybody has an element of influencing or persuading going on. My goal is for you to feel happy, confident, and in control when trying to influence others - especially in a management role
If you feel like you avoid confrontation, are under-appreciated at work or at home, can't get through to your teammates, or are not sure how to get what you want from life, then this practical course is here to change your life.
The communication skills you will develop during this course will allow you to head into any interaction without stress or worry. You’ll become a master of the art of persuasion and learn a practical step-by-step process that can be applied throughout your life. This course takes Chris Croft’s engineer’s analytical perspective and applies it to influencing - so you’ll find plenty of structure and practical solutions and no unethical manipulation techniques.
First we’ll talk about what influencing actually is and why the traditional stick-and-carrot method just doesn’t work. Then we’ll look at the process of influencing, starting with what your objectives are, how to be liked, and how to explain what your problem is to the other person in a way that will get results, not conflict. We’ll discuss the four different types of people you will encounter and then we’ll take an in-depth look at how to adapt your techniques to deal with each of them effectively. The goal is to get a win-win result out of every situation.
Chris Croft is an international speaker, and widely published author, who's been teaching influencing for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work.
By the time you finish this course, you will feel confident when you’re trying to persuade someone – you’ll know what type of person you’re dealing with, understand the process steps, and feel confident in getting the best out of every relationship - both at work and at home.
Learn about the principles of influencing, academic theories and the ways they've developed over time, and how to apply the influencing process to your life.
What's included
14 videos9 readings3 assignments
Show info about module content
14 videos•Total 70 minutes
Welcome•2 minutes
What is Influencing?•2 minutes
There's more to influencing than "stick and carrot"•4 minutes
Push vs Pull•8 minutes
Introduction•1 minute
Decide on your objectives•5 minutes
Be Liked•13 minutes
What is their position?•6 minutes
Explain your problem•3 minutes
Suggest a solution•7 minutes
Handle objections and close the deal•7 minutes
Wrap up•2 minutes
Varying your style•2 minutes
Which personality colour are you?•9 minutes
9 readings•Total 90 minutes
Changing Other People•10 minutes
Optional extra - Learn from Robert Cialdini•10 minutes
Push vs Pull worksheet•10 minutes
Optional extra - Win Friends and Influence People•10 minutes
Being Likeable•10 minutes
Six Step Process - workbook•10 minutes
Applying the Influencing Process•10 minutes
New Reading•10 minutes
Planning to persuade•10 minutes
3 assignments•Total 70 minutes
Review your progress•10 minutes
Untitled•30 minutes
Review your progress•30 minutes
Influencing Analytical People
Module 2•1 hour to complete
Module details
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Analytical (Blue) personality type.
What's included
9 videos3 readings1 assignment
Show info about module content
9 videos•Total 15 minutes
Introduction•1 minute
How to Spot a Blue Person•2 minutes
Building a Relationship•2 minutes
Using Mirroring•2 minutes
Joint Problem Solving•1 minute
Loading up on facts•2 minutes
Use feelings•2 minutes
Commitment sizes•2 minutes
Wrap Up•2 minutes
3 readings•Total 30 minutes
Spotting Blue People•10 minutes
How to influence people as a leader•10 minutes
Influencing blue people•10 minutes
1 assignment•Total 30 minutes
Review your progress•30 minutes
Influencing Controller People
Module 3•2 hours to complete
Module details
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Controller (Red) personality type.
What's included
11 videos3 readings2 assignments
Show info about module content
11 videos•Total 28 minutes
Introduction•1 minute
How to Spot a Red Person•3 minutes
Building a relationship•2 minutes
They will get RESULTS•1 minute
Make it quick and easy for them•4 minutes
Dig deeper with questions•2 minutes
Choice of A or B•6 minutes
A last resort option•1 minute
Never ever say this•4 minutes
Choosing your moment•1 minute
Wrap Up•3 minutes
3 readings•Total 30 minutes
Spotting Red People•10 minutes
Optional extra: The Behaviour Expert•10 minutes
Influencing red people•10 minutes
2 assignments•Total 60 minutes
Applying Red and Blue characteristics•30 minutes
Review your progress•30 minutes
Influencing Enthusiast People
Module 4•1 hour to complete
Module details
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Enthusiast (Yellow) personality type.
What's included
9 videos3 readings1 assignment
Show info about module content
9 videos•Total 23 minutes
Introduction•1 minute
How to spot a yellow person•2 minutes
Make the process fun•4 minutes
Paint a picture•3 minutes
Mirror their energy•3 minutes
Perceptual contrast•4 minutes
Confront them with facts•3 minutes
What do they value?•2 minutes
Wrap Up•3 minutes
3 readings•Total 30 minutes
Spotting Yellow People•10 minutes
Origins of Body Language•10 minutes
Influencing yellow people•10 minutes
1 assignment•Total 30 minutes
Review your progress•30 minutes
Influencing Amiable People
Module 5•3 hours to complete
Module details
Unlock practical advice on how to apply these influencing techniques to each of the four types of people. Starting with the Amiable (Green) personality type.
What's included
13 videos6 readings2 assignments
Show info about module content
13 videos•Total 43 minutes
Introduction•1 minute
How to spot a green person•3 minutes
Befriend / be liked•5 minutes
Showing emotions•2 minutes
Mirroring•2 minutes
Using social proof•3 minutes
Confront with facts•2 minutes
"You'll get security"•2 minutes
Being generous with favours•5 minutes
Wrap Up•3 minutes
Use this ethically•3 minutes
Conclusion•2 minutes
Bonus - Happiness for different personality types•9 minutes
6 readings•Total 60 minutes
Spotting Green people•10 minutes
Dramatically better conversations•10 minutes
Influencing green people•10 minutes
Instant Guide to Influencing•10 minutes
Further reading•10 minutes
Self review•10 minutes
2 assignments•Total 60 minutes
Comparing Green with Red/Blue/Yellow Characteristics•30 minutes
Review your progress•30 minutes
Earn a career certificate
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Chris Croft Training offers engaging and unique video training to learners across the globe. A Cambridge University graduate, engineer and manager, Chris Croft converted his career to training over 20 years ago, and for the past 10 years has been converting all his in person workshop knowledge to deliver online training as well. We pride ourselves on injecting fun and energy back into online training, and making things as practical and memorable as possible.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.