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Back to Negotiation skills: Negotiate and resolve conflict

Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
804 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

AL

Jan 2, 2025

When there is a large power and information difference, the stronger side might be unwilling to negotiate. How do you bring all concerned parties to the negotiating table?

HS

Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

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151 - 175 of 223 Reviews for Negotiation skills: Negotiate and resolve conflict

By Sandra G

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Apr 22, 2025

Gracias

By Кипшакбаева Ж А

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Nov 19, 2024

Спасибо

By NAJD F A A

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Dec 20, 2022

prefect

By TAGIAH A M A

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Sep 13, 2022

ممتازة

By BADRIAH M A A B M A A

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Sep 2, 2022

ممتازة

By Ivan S

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Aug 7, 2023

great!

By Abdullah S A

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Mar 15, 2023

thanks

By BADRIAH N F A B N F A

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Sep 23, 2022

رائعة

By FAHAD A A A

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Sep 15, 2022

ممتاز

By ABDULLAH N M A

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Sep 15, 2022

ممتاز

By NOUF M S A N M S A

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Aug 22, 2022

thank

By أميمة ع ر ا

•

Aug 10, 2022

thanks

By Laidy J C J

•

Nov 17, 2025

super

By Gustavo A S S

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Jan 17, 2025

bueno

By RIYADH A O A R A O A

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Dec 1, 2024

ممتاز

By ABEER F A A A F A A

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Aug 23, 2023

رائعة

By THIVYYA K

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Mar 2, 2023

GREAT

By FAISAL M N A M

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Oct 1, 2022

شكرا

By YOUSEF J Q A Y J Q A

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Sep 30, 2022

good

By Yousef M J A S

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Aug 22, 2022

ممتاز

By MUATH M A

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Aug 16, 2022

GOOD

By Какишев М Г

•

Nov 27, 2025

Best

By Krunal Z

•

Nov 26, 2025

Good

By Abdullah M A A H

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Sep 13, 2024

شكرا

By Fernando G D A

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Jun 13, 2023

N.A.