This course covers three essential competency areas for IT support professionals: peripheral devices and connectivity, operating system installation and management, and display technologies. Covering approximately 5 hours of expert instruction, learners develop skills in USB connectivity, OS deployment, system troubleshooting, and monitor technology.
Learners benefit by gaining practical skills for setting up and supporting workstations end-to-end; from connecting peripherals to installing and managing operating systems to troubleshooting system issues. Online labs reinforce USB connector identification, OS installation workflows, and system troubleshooting techniques. By the end of this course, learners will be able to connect and configure peripheral devices, install and maintain Windows operating systems, troubleshoot common system issues, and identify and configure display technologies.
This chapter surveys the major peripheral and expansion technologies—from USB, Thunderbolt, and optical media to scanners, printers, and expansion cards—explaining their standards, connectors, configuration, and troubleshooting.
What's included
5 videos1 reading1 assignment1 plugin
Show info about module content
5 videos•Total 34 minutes
Course Introduction•1 minute
USB Standards•10 minutes
Understanding USB•11 minutes
Configuring USB•7 minutes
Thunder and Lightning•5 minutes
1 reading•Total 2 minutes
Essential Peripherals•2 minutes
1 assignment•Total 10 minutes
Essential Peripherals — USB & Connectivity•10 minutes
1 plugin•Total 3 minutes
Identify USB Connectors (Challenge)•3 minutes
Essential Peripherals — Optical, Expansion & More
Module 2•1 hour to complete
Module details
This chapter surveys the major peripheral and expansion technologies—from USB, Thunderbolt, and optical media to scanners, printers, and expansion cards—explaining their standards, connectors, configuration, and troubleshooting.
What's included
5 videos1 assignment
Show info about module content
5 videos•Total 42 minutes
Optical Media•18 minutes
Readers and Scanners•6 minutes
Common Peripherals•9 minutes
Webcams and Videoconferencing•4 minutes
Installing and Troubleshooting Expansion Cards•5 minutes
This chapter explores the differences between Windows home, pro, pro for workstation, and more!
What's included
2 videos2 readings1 assignment
Show info about module content
2 videos•Total 19 minutes
Windows 11 Editions and Features•12 minutes
macOS Core Tools•7 minutes
2 readings•Total 4 minutes
Installing and Upgrading Operating Systems•2 minutes
Working with Operating Systems•2 minutes
1 assignment•Total 10 minutes
Operating System Fundamentals•10 minutes
Troubleshooting Systems
Module 4•1 hour to complete
Module details
This chapter teaches how to diagnose Windows boot issues, troubleshoot application problems, and interpret kernel panics by breaking failures into clear categories and using the right tools to resolve them.
What's included
4 videos1 reading1 assignment4 plugins
Show info about module content
4 videos•Total 25 minutes
Troubleshooting Boot Problems•11 minutes
Troubleshooting Applications•6 minutes
Kernel Panic•5 minutes
Windows Recovery Environment (Show)•2 minutes
1 reading•Total 2 minutes
Troubleshooting Systems•2 minutes
1 assignment•Total 8 minutes
Troubleshooting Systems •8 minutes
4 plugins•Total 19 minutes
Troubleshooting (Challenge•3 minutes
Windows Recovery Environment (Click-Through)•10 minutes
This chapter explains modern display technologies—from pixels, LCDs, and projectors to graphics cards, resolutions, drivers, and cooling—while teaching essential skills for identifying, installing, and troubleshooting monitors and video hardware.
What's included
9 videos1 reading1 assignment4 plugins
Show info about module content
9 videos•Total 62 minutes
Monitor Technologies•8 minutes
LCD Breakdown•4 minutes
Graphics Cards and Connections•13 minutes
Resolutions and Aspect Ratios•10 minutes
Installing a Graphics Card•6 minutes
Projectors•5 minutes
Troubleshooting Display Technologies•10 minutes
DX Diag (Show)•2 minutes
Managing Video Drivers (Show)•5 minutes
1 reading•Total 2 minutes
Display Technologies•2 minutes
1 assignment•Total 10 minutes
Display Technologies•10 minutes
4 plugins•Total 14 minutes
Display Connectors (Challenge)•3 minutes
Troubleshoot Video, Projector, and Display Issues (Challenge)•3 minutes
Total Seminars provides expert‑led IT certification training for CompTIA and IT learners around the world. With best‑selling courses series editor Mike Meyers and a team of experienced instructors, Total Seminars helps students build practical skills, prepare for certification exams, and advance their IT careers.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.